Delivery and Postage
Postage is calculated based on total cost of your order.
All orders over £100 qualify for FREE delivery.
Prices are for UK MAINLAND only, for all other areas please contact us.
Please see the postage chart below for full costs:
Order Total Postage
£0.01-£2.00 £2.00
£2.01-£5.00 £3.50
£5.01 - £10.00 £4.00
£10.01 - £20 £5.50
£20.01- £50 £6.50
£50.01- £75 £8.50
£75.01 - £100 £10.50
£100+ FREE
Returns
We like to make sure that all our customers are happy with both the products and the service they receive.
If for any reason you are not, then please get in touch so we can resolve the problem.
Items that arrived damaged in the post will be recut. We do however ask that you contact us within 24 hours of the delivery being received to report the damages and also send us 3 photos:
- One of the damaged item/s
- One of the exterior packaging when it arrived
- One of the interior packaging
If items are missing from your order, again we are happy to recut these for you providing that you notify us of the missing item/s within 24 hours of receiving the parcel.
Finally, if items have been cut incorrectly due to our mistake, please contact us (again within 24 hours of receiving the order), attaching a picture of the incorrect item. We will then recut the item for you and post it as soon as is possible.
We reserve the right to temporarily remove any item for sale from our website, and also to completely discontinue any item. This may be caused by a problem with suppliers or other third parties, and therefore, there may be a delay from when the decision is made, to the item being removed from sale.
If you happen to purchase an item that we temporarily remove, or decide to discontinue, a refund for that sole item will be offered.